CATSCRATCHBOX.COM
ORDERING INFORMATION*
Price Per
Cat Box is $60.00
This price
includes shipping within the continental United States.
Please call
or email us for the added shipping to other locations.
E-mail:
info@catscratchbox.com or
Telephone 1 (978) 416-7045
*WE ALSO SELL TO RETAIL CUSTOMERS.
PLEASE CONTACT US FOR WHOLESALE INFORMATION IF
YOU ARE INTERESTED IN CARRYING OUR CAT BOXES.
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PAYMENT INFORMATION
ORDER AND
PAY BY MAIL: fill
out and then print the ORDER FORM on the next page (or
write out the same information) and send it to us. Mail
orders are
payable by check or money order made out to: catscratchbox.com,
and mailed
to: 7 Surrey Lane, , North Reading , MA 01864-2613
ORDER AND
PAY BY CREDIT CARD
through
Google Checkout:
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SHIPPING and DAMAGED SHIPMENT INFORMATION
All items
are shipped FedEx within three business days. If there is an
unforeseen circumstance or emergency and we are unable to meet
this time frame we will make every effort to notify you as soon
as we are able.
If we are on vacation the web-site will contain a notice and
timetable on the home page.
IF YOU
ARE HOME:
If the delivery
is made and the Cat Scratch Box is obviously damaged, notify
the driver that you are refusing the shipment because of damage,
and please notify
us as soon as possible.
If the delivery
is made and you are uncertain of the condition, the driver will
wait a minute while you open it so you can keep it if it is fine
or refuse it if it is not. Please notify us of the condition if you
must refuse it so we can deal with the carrier expeditiously.
If there
is concealed damage which you find later, follow this procedure:
IF YOU
ARE NOT HOME:
If you discover
the Cat Scratch Box has been damaged, it may just take one look
at the unopened box OR if you find concealed damage once
you have opened the package, please stop unwrapping as soon as
possible. You must notify us as soon as possible AND follow
the carrier's requirements to, "retain the shipping
cartons, packing,
and content in the same condition they were in when the concealed
loss or damage was discovered. FedEx reserves the right to inspect
the original
shipping cartons, packing and content."
***We
will be unable to do anything if these conditions are not met
or we are not notified of a problem within 5 business days and
returned goods are not shipped back within 10 business days.***
***Upon
completion of the process we will ship a replacement as soon
as possible.***
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RETURN POLICY
If you are
not pleased with the product you may return the Cat Scratch Box
in absolutely unused condition and in the original packaging.
The amount of $40.00, will be refunded. You must contact us within
5 business days for a return authorization number (RA) or the
refund will not be processed. Returned goods must be shipped back within 10
business days of your receiving this authorization number.
ALTERNATIVES
You have
purchased an extraordinarily well made 10 lb. cat box.
Due to the expense of shipping we think it is impractical to
return the Cat Box if it isn't damaged. We think there are two
better alternatives:
1. The best
alternative is to donate it to a cat shelter. Under many circumstances
this would be a tax deductible charitable contribution.
2. Gift
the Scratch Box to a friend with cats, we know they make an excellent
Christmas gift for example.
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NEXT: CAT BEHAVIOR
OR
GO TO:
CAT REVIEWS AND FEEDBACK
HOME
PAGE
ALL ABOUT OUR CAT BOX
IF
YOU OR ANYONE YOU KNOW IS THINKING OF DECLAWING A CAT PLEASE
READ THIS: DO
NOT DECLAW
QUESTIONS?
E-mail: info@catscratchbox.com or
Telephone 1 (978) 416-7045
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